Refund policy
Refund & Return Policy
Last Updated: 15 July 2026
Customer satisfaction is our priority.
Returns
You may request a return within 7 days of receiving your order if:
· You received the wrong product.
· The product arrived damaged.
· The product has a manufacturing defect.
· Items are missing from your order.
Returned products must be unused, unopened, and in their original packaging.
Non-Returnable Items
Returns are not accepted for:
· Used or opened products
· Personal care and hygiene products once opened
· Gift cards
· Clearance or final sale items
Refunds
Once your returned item is received and inspected, we will notify you of the refund status. Approved refunds will be processed within 5–7 business days to the original payment method.
Order Cancellation
Orders can be cancelled before they are shipped. Once dispatched, cancellations are not possible.
Contact Us
For return or refund requests, please contact us through our Contact Us page.